PALLAS CATENELLA WEST · SENIOR UX RESEARCHER

I pair ethnographic depth with quantitative rigor to see both the human story and the scale behind it.

My work lives where research meets strategy—shaping roadmaps, not just reports.

I pair ethnographic depth with quantitative rigor to see both the human story and the scale behind it.

My work lives where research meets strategy—shaping roadmaps, not just reports.

I pair ethnographic depth with quantitative rigor to see both the human story and the scale behind it.

My work lives where research meets strategy—shaping roadmaps, not just reports.

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ABOUT

Rigor, at startup speed

Rigor, at startup speed

Rigor, at startup speed

I’m a Boston-based researcher with an ethnographer’s training and a strategist’s instincts. Over the past seven years I’ve worked across nonprofits, innovation labs, agencies, and B2B SaaS — from founding a research practice at zero to shaping product strategy at scale. I’m happiest in the messy early questions, where no one’s sure what to build yet and research is what clears the fog.

I’m a Boston-based researcher with an ethnographer’s training and a strategist’s instincts. Over the past seven years I’ve worked across nonprofits, innovation labs, agencies, and B2B SaaS — from founding a research practice at zero to shaping product strategy at scale. I’m happiest in the messy early questions, where no one’s sure what to build yet and research is what clears the fog.

Pallas Catenella West · Senior UX researcher

Pallas Catenella West · Senior UX researcher

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